Cancellation of Order:

a) Before an order is completed, during the electronic process of its placement, you can press «Χ». By clicking on it, the process of ordering is automatically interrupted.

b) If an electronic order has been completed, but the item has not been already dispatched, you may cancel the order either by calling +(30) 2103634777, or by sending an e-mail to info@lotusgallery.art.

• Return:

You reserve the right to return an item you have purchased from our website, within fourteen (14) days from its receipt, according to Article 3(e) of Law 2251/1994. You can either deliver an item directly to our store (29 Solonos str., Kolonaki, 10671, Athens, Greece), or send it at your own expense to this address. In any case, before the return of an item you can contact us: +(30) 2103634777 / +(30) 6982005898 (e-mail: info@lotusgallery.art).
In addition, the client is obliged to return an item within 14 calendar days from the day of notification of the withdrawal. In case of return of an item and in accordance to the preferred way of your payment of the order, on the one hand, and the way of its return, on the other hand, refund will have been made within 10 days from the day we receive the item.
The return of an item is accepted only when the client has fully paid in advance the shipping cost for its return.

• Withdrawal:

If you withdraw from purchase, you have to return the item in the condition you received it.
No refund can be made in case an item has been used or destroyed.
Refund is made withοut undue delay and in any case within 10 calendar days from the day you return an item.